Privacy policy

PRIVACY POLICY

Last Updated: 13 August 2026

At MEJEBE, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how MEJEBE collects, uses, stores, and protects your information when you visit our website, create an account, subscribe to our mailing list, place an order, contact us, or otherwise interact with our online store.

By using the MEJEBE website, you acknowledge that you have read and understood this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect information that you provide directly to us when you use our website or purchase our products.

This may include:

Personal and Contact Information

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Other information you voluntarily provide when contacting us

Order Information

When you place an order, we may collect information necessary to process and fulfil your purchase, including:

  • Products purchased

  • Order number

  • Order value

  • Shipping and billing information

  • Delivery details

  • Exchange or customer-service information

Account Information

If you create an account with MEJEBE, we may collect information associated with your account, such as your name, email address, and account activity.

Marketing Information

If you voluntarily subscribe to our mailing list, we may collect your email address and use it to send you information about:

  • New collections

  • Product launches

  • Early-access opportunities

  • Restocks, where applicable

  • MEJEBE updates

  • Promotional offers and communications

You may unsubscribe from marketing communications at any time by using the unsubscribe option included in our emails or by contacting us.

2. PAYMENT INFORMATION

Payments made through the MEJEBE website may be processed by third-party payment providers.

Depending on the payment method you choose, your payment provider may collect and process payment information such as card or banking details.

MEJEBE does not intentionally store complete payment card details where payment processing is handled by a third-party payment provider.

Your payment information may be subject to the privacy policy and terms of the relevant payment provider.

3. INFORMATION COLLECTED AUTOMATICALLY

When you visit our website, certain information may be collected automatically through cookies, pixels, analytics tools, and similar technologies.

This may include:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Products viewed

  • Referring website

  • Approximate location information

  • Date and time of visits

  • Website interactions and usage information

This information helps us understand how visitors use our website, improve our services, maintain website security, and provide a better shopping experience.

4. COOKIES AND SIMILAR TECHNOLOGIES

MEJEBE and our service providers may use cookies and similar technologies to:

  • Keep the website functioning properly

  • Remember preferences

  • Maintain shopping-cart functionality

  • Understand website traffic and usage

  • Improve website performance

  • Analyse customer behaviour

  • Support marketing and advertising activities

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of parts of our website.

5. HOW WE USE YOUR INFORMATION

We may use the information we collect to:

  • Process and fulfil orders

  • Process payments through our payment providers

  • Arrange delivery and shipping

  • Communicate with you about your orders

  • Respond to enquiries and customer-support requests

  • Process eligible exchanges

  • Provide and improve our website

  • Understand website usage and customer preferences

  • Detect, prevent, and investigate fraud or unauthorised activity

  • Maintain website security

  • Send marketing communications where you have provided appropriate consent or where otherwise permitted by law

  • Administer promotions, offers, or early-access opportunities

  • Comply with applicable legal and regulatory obligations

  • Protect our rights, customers, business, and website

6. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information to third parties.

We may share information with trusted third-party service providers where reasonably necessary to operate our business and provide our services.

These may include:

  • Shopify and website technology providers

  • Payment processors

  • Shipping and courier providers

  • Email and marketing service providers

  • Analytics providers

  • Advertising and social-media platforms

  • Customer-support tools

  • Fraud-prevention and security providers

  • Professional advisers or service providers

  • Government authorities or law-enforcement agencies where required by law

Third-party service providers may process your information according to their own privacy policies and applicable laws.

7. SHOPIFY

Our online store is powered by Shopify.

Shopify may process information relating to your use of our website and purchases in order to provide e-commerce, hosting, security, payment, analytics, and other services.

Your information may also be processed according to Shopify's applicable privacy practices.

8. MARKETING AND ADVERTISING

With appropriate consent or where otherwise permitted by applicable law, we may use certain information to provide you with relevant marketing communications and advertising.

This may include advertising through platforms such as Instagram, Facebook, and other digital advertising services.

These services may use cookies, pixels, or similar technologies to measure advertising performance and, where permitted, provide relevant advertisements.

You may manage certain advertising preferences through the relevant platform or your device and browser settings.

9. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Complete transactions

  • Provide customer support

  • Maintain business and transaction records

  • Resolve disputes

  • Prevent fraud

  • Comply with legal, tax, accounting, or regulatory obligations

  • Enforce our agreements

When information is no longer reasonably required, we may securely delete, anonymise, or otherwise dispose of it in accordance with applicable law.

10. DATA SECURITY

We take reasonable measures designed to protect your personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

You are also responsible for maintaining the confidentiality of any account credentials you use to access our website.

11. YOUR PRIVACY RIGHTS

Depending on applicable law, you may have rights relating to your personal information, including the right to:

  • Request access to certain personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of information where legally permitted

  • Withdraw consent where processing is based on consent

  • OTP out of certain marketing communications

  • Raise a concern or grievance regarding the handling of your information

To exercise an applicable privacy right, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

12. CHILDREN'S PRIVACY

Our website is intended for general consumers and is not specifically directed at children.

We do not knowingly request or collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate steps.

13. INTERNATIONAL DATA TRANSFERS

Because MEJEBE uses third-party service providers, including e-commerce, payment, analytics, marketing, and technology providers, your information may be processed or stored in countries outside India.

Where applicable, such processing will be carried out in accordance with applicable privacy and data-protection laws.

14. THIRD-PARTY WEBSITES

Our website may contain links to websites, applications, or services operated by third parties.

MEJEBE is not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage you to review the privacy policies of any third-party website you visit.

15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or legal requirements.

When we make changes, we will update the Last Updated date at the top of this page.

We encourage you to review this Privacy Policy periodically.

16. CONTACT AND GRIEVANCE INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy or the way MEJEBE handles your personal information, please contact us.

MEJEBE
Email: contact@mejebe.com
Website: mejebe.com
Business/Legal Name: MEJEBE

We will make reasonable efforts to respond to privacy-related requests and grievances within the period required by applicable law.

17. CONSENT

By using the MEJEBE website, providing personal information, subscribing to our communications, or placing an order, you acknowledge that you have read and understood this Privacy Policy.

Where consent is required by applicable law, MEJEBE will seek such consent through appropriate means.

MEJEBE
Thoughtfully made. Effortlessly yours.